QUESTION AND ANSWERS

Do I need to book?

You are totally welcome to pop in, however to guarantee we have space for you, booking is heavily recommended, especially if you’re visiting with 4+ people or visiting us during the weekends.
How much does it cost?

Price is individual to the piece of the pottery you choose to paint. Prices start from €14 up to €60. This includes the colors and materials and the glazing and firing of the piece.
How long are the painting sessions at Potteria?

The length of the session is 2 hours. However, if the table is not reserved for the following slot, you are welcome to stay longer and continue working on your masterpiece.
What happens if I am late for my reserved spot?

Each painting spot is 2 hours in length. If you are late for your reserved spot at Potteria, you will have less time to paint, however, you can still join. We recommend you to reschedule if you will be more than half an hour late. If you anticipate being late, please contact us as soon as possible so we can make the necessary arrangements.
Can I bring food to Potteria during my session?

A: At Potteria, we want you to have a fantastic and comfortable experience while unleashing your creativity! However, to maintain a clean and enjoyable workspace for all our guests, we don't allow actual food in the studio. But don't worry—you are more than welcome to bring snacks and sweets to enjoy while you work on your pottery projects. Whether it's a bag of your favorite candy or some light munchies, these treats can make your session even more delightful.
Do you sell food or drinks?

Nope, we don't sell food or drinks, but you can bring snacks and drinks to enjoy while painting your piece. Please note that we don't allow food (pizza, sushi, sandwiches, charcuterie, etc.). We want to keep the Studio clean and free of food smell, so it will be nice for everybody :)
How long it takes for my piece to be ready for collection?

It takes us 3-4 weeks to glaze and fire your piece. Once it's completed, we will notify you through email or SMS, so you can collect it at your convenience.
What age groups and skill levels are suitable for painting pottery at Potteria?

At Potteria, we welcome individuals of all ages and skill levels to come and unleash their creativity. Whether you're a seasoned artist or a complete beginner, our studio is designed to accommodate everyone. We offer a range of pottery pieces, from small figurines to larger platters, ensuring that there's something for everyone to paint.
Do you sell vouchers?

Yes, we have physical gift cards here in the Studio and we also offer e-vouchers that can be purchased directly on our site. You have the flexibility to choose the amount and design of the voucher, making it a perfect and personalized gift.
If I don't finish painting my pottery piece during my initial visit, am I able to come back to complete it?

Yes, at Potteria, you are welcome to return to finish painting your pottery piece. There is a fee of €5 per person if you choose to continue painting on a weekend or a bank holiday. If you return on a weekday, the continuation fee is €3. This policy allows for flexibility in completing your pottery piece and ensures that you can take your time and enjoy the painting process at your own pace. Please note that you have 14 days to return to complete your piece.
What happens if my piece is damaged?

We tried our best to make your piece perfectly glazed and fired, but sometimes accidents happen. If you are unlucky, and your piece is damaged, we’ll offer you a new piece to paint or voucher for your next visit.
How long does Potteria keep my pieces after they are completed?

At Potteria, we understand the excitement of collecting your beautifully handcrafted pieces. Once your pottery has been completed and fired, we will hold onto your items for up to 30 days. This period ensures you have ample time to arrange for collection. If you are unable to pick up your pieces within this timeframe, please contact us in advance to discuss possible extensions or alternative arrangements. We aim to accommodate our customers' needs while ensuring efficient studio operations and storage management.